Supplier follow-up for brands that import

POs followed up. See stockouts before your customers do.

Promessa keeps track of every supplier commitment so you don’t have to. When a shipment slips, you’ll know right away which SKUs it hits, how much runway you have left, and what to ask for to get back on track.

How it works

Automating the follow up loop like a professional, without the spreadsheets.

REPEATS every weekday Chase Read Check Brief
The product

Every open PO in one place. Every slip tied to the SKU it hits.

The earlier you hear about a slip, the more ways you have to fix it.

Every supplier reply changes something downstream, whether it's a ship date or the week a SKU runs out. Promessa reads each reply, updates the PO, and works out what the new date does to your stock. You open the dashboard to a short list: which SKUs are at risk, what each one will cost you, and what to ask the factory for. The screens below show it with sample data from a made-up outdoor brand.

The first thing you see: what is at risk this week and the one thing to do about each line.

Dashboard · sample data
Week of Oct 27, 2026

4 SKUs will run out before open POs land, 3 because of supplier slips. About $42,511 in sales at risk, $26,496 of it caused by the slips.

9Open PO lines
6Suppliers
2Chases waiting for approval
1Unclear reply to review
Summit HeadlampStockoutNov 13 · $11,185Too late for ocean. Ask Brightway to air-freight ~386 units from PO 4105, or slow promotions on this SKU.
Trail LanternStockoutDec 07 · $16,715Ask Brightway to split PO 4101 (slipped 23 days): ship ~429 units by Nov 07 to cover the gap.
Low-Rider Camp ChairBelow safetyDec 14Watch: below 2 weeks of safety stock from Dec 14; next 800 units land Dec 16.

Every chase is drafted for you, with the reason it matters attached. Nothing reaches a supplier until you send it.

Approvals · sample data
To amy@everfine-drinkware.example · 1 PO line
Why now: Insulated Bottle 750ml runs out Dec 07, about $7,315 at risk.
Hi Amy,

Could you confirm ship dates for the order below?

PO 4102 (line 1): Insulated Bottle 750ml, 2400 pcs
-> We requested 2026-11-10. Please confirm the ship date.

To keep it quick, please reply with one line per PO, for example:
PO 4102: ship 2026-11-20, 500 pcs

Thank you,
Supply Team

A firm date is applied on its own. A hedge is not treated as a promise: it waits for you.

Supplier replies · sample data
From Kevin Li, Shenzhen Brightway Lighting
PO 4101: sorry, the LED driver board supplier is short, we have to delay shipment to Nov 28. Qty 1200 pcs no change.
PO 4105: production finished, waiting for final inspection, will ship soon.
What Promessa read
PO 4101Nov 05 → Nov 28 · +23 daysFirm date · applied
PO 4105“will ship soon” · no commitmentHeld for you to review. Nothing changes until you approve.

What lands in your inbox on Monday: the slips that matter, what they cost, and the ask that closes each gap.

Inbound Risk Brief · sample data
Week of Nov 02, 2026

2 SKUs will run out before open POs land, both because of supplier slips. About $22,000 in sales at risk, $18,300 of it caused by the slips.

Summit HeadlampStockoutNov 19 · $10,356Too late for ocean. Ask Brightway to air-freight ~357 units from PO 4105 by Nov 12, or slow promotions on this SKU.
Trail LanternStockoutDec 13 · $11,700Ask Brightway to split PO 4101 (slipped 23 days): ship ~300 units by Nov 13 to cover the gap.
Ridgeline 2P TentBelow safetyfrom Nov 28Watch: first 200 units of the split shipment land Dec 11.
Insulated Bottle 750mlBelow safetyunconfirmedGet a ship date from Everfine on PO 4102. Still unconfirmed after an escalation: call them.

Also in every brief: what moved this week, suppliers to call because email stopped working, and POs still waiting on an answer.

Every number says whether it was counted or estimated, and shows the arithmetic when it is an estimate.

Results · sample data
Measured4Chases written for you
Measured5Supplier replies read: 4 applied on their own, 1 held for review
Measured56 daysMedian warning before a stockout would bite
Modelled0.5 hoursBuyer time not spent: 4 chases × 4 min + 5 replies × 3 min

Deliberately not shown: dollars saved on expedites, or credit for an improvement. Those invoices live in your forwarder's system, and a season is not a controlled trial.

Where it fits

Built for the brand where one person owns the factory inbox.

If you're the one emailing factories between everything else, Promessa takes that inbox off your plate without changing how you plan. It works alongside the tools you already use and starts from files you can export today.

Keeps your planning tool

It feeds the tracker you already use with confirmed dates. Prediko, Inventory Planner or a spreadsheet keep doing replenishment.

Needs no inbox access

Forward supplier threads or copy our chaser address. We never log in to your email or your store.

Starts with a CSV

Open POs, on-hand stock and weekly sales by SKU, plus supplier contacts. Shopify sync comes later.

Email suppliers first

Factories you reach by email are covered today. WeChat and WhatsApp are on the roadmap.

Founding pilot

Run it on your real POs.

The first five brands get the founding rate. You sign up, upload your open POs and approve each supplier email before it goes out, and the Monday brief arrives on its own.

$199a month
  • Up to 50 open PO lines and 10 suppliers, chased every weekday
  • Monday Inbound Risk Brief with specific asks per supplier
  • Founding brands get 25% off for the first 12 months: $149.25 a month
  • Cancel any time from your billing page
Questions

Before you start.

Will my suppliers know it isn't me?

Emails go out in your brand's name, from an address you approve, in the tone of your ops team. You see and can edit every template first.

What do you need from me to start?

A CSV of open POs (PO number, supplier, SKU, quantity, requested ship date), on-hand stock and average weekly sales per SKU, and a contact email per supplier. You upload them yourself; there is no call and no onboarding.

What happens to my data?

It's kept in a separate workspace for your brand and used only to run the service for you. You can delete all of it yourself from Settings at any time, and backup copies are gone within 7 days.

How is this different from a reorder app?

Reorder apps tell you what to buy. Promessa makes sure what you already bought ships when promised, and tells you what a slip does to stock before it happens.

What if a supplier ignores every email?

After three follow-ups it escalates and copies you. If that's ignored too, the brief moves the supplier to a short “call these” list so you know where to spend your time.

Upload your open POs. See what is at risk the same day.

There's no call to book and no onboarding to sit through. Upload three files, and Promessa drafts the first chases for you to approve.